We collect only the personal information you choose to provide to us to deliver the best experience possible when using our site and services. We collect your name, email, phone number and other contact details you choose to provide to facilitate services like appointments, prescriptions, etc.
We do not collect any health or medical information. The site and services are focused on providing information and facilitating access to care, not diagnosing or providing direct treatment.
We collect information in a few different ways:
Information You Give Us
We collect information you provide directly to us, like when you create an account or make an appointment. For example:
Technical Information
We collect technical information when you use our services. This includes:
We do not collect any health or medical information. Our site and services focus on education and access, not diagnosis or treatment.
We use the information we collect for the following purposes:
We only use your information as disclosed in this policy. We do not sell or share your data with third parties except to provide our own services.
We keep your information only as long as necessary for legal requirements and legitimate business purposes. You can request account deletion at any time which will erase your data apart from legal requirements.
You have the following rights and control related to how we handle your information:
Access / Update Info - you can access and update inaccuracies in your basic account information directly through your account portal.
Delete Account - you can choose to delete your account at any time which erases your data apart from legal requirements.
Opt-Out of Communications - you can opt out of receiving non-essential communications like promotional emails. Core services communications are still required.
Disable Cookies - you can choose to disable cookies in your browser settings. Some services may not function properly without cookies.
Data Access - you can request a copy of your data we hold at any time. There may be a small fee for excessive requests.
Complaints - you can lodge a complaint about how we handle your data with your local data protection authority at any time.
We commit to resolving complaints about your privacy and our collection or use of your personal information. Before filing a complaint, we request you contact us directly to resolve any issues.
We may update this privacy policy from time to time to reflect changes in technology, law or our services. We will post any privacy policy changes and, if the changes are significant, we may choose to email users directly.
Continued use of our services after any change signifies your acceptance of the new terms. You should periodically review this policy to stay up to date on how we handle your information.
If you have any questions about our privacy practices or handling of your data, please contact our Data Protection Officer at (mailto:dpo@).